FAQ | The Bus Memphis

WHAT ARE THE MINIMUM NUMBER OF HOURS THAT THE BUS CAN BE RENTED ?

THERE IS A 2 HOUR MINIMUM FOR BUS RENTAL. IF ADDITIONAL HOURS ARE WANTED PLEASE CONTACT US
IS ALCOHOL PERMITTED ON THE BUS

YES! ALCOHOL IS PERMITTED ON THE BUS, HOWEVER EVERY MEMBER OF THE GROUP MUST BE AGE 21 AND OLDER. IF ANY OF MEMBER OF THE GROUP IS UNDER THE AGE OF 21 THEN NO ALCOHOL IS PERMITTED.
IS ALCOHOL SOLD ON THE BUS?

NO ALCOHOL IS SOLD ON THE BUS. YOU MUST PROVIDE YOUR OWN BEVERAGES.
HOW MANY PEOPLE CAN BE IN MY GROUP?

THE MAXIMUM GROUP SIZE IS 25.
CAN FOOD BE BROUGHT ABOARD THE BUS?

YES. SIMPLE FOODS AND SNACKS ARE ALLOWED. IT IS ADVISED TO AVOID HOT OR MESSY FOODS AS THE BUS WILL BE IN MOTION AND SPILLS ARE POSSIBLE.
ARE THERE ANY RULES ON THE BUS?

YES! WE ENCOURAGE YOU AND YOUR GROUP TO HAVE A GREAT TIME. HOWEVER THERE ARE NO ILLEGAL DRUGS ALLOWED AT ANY TIME ON THE BUS. NO STANDING OR SITTING ON THE SAFETY RAILS. NO HANGING OR LEANING OUTSIDE OF THE SAFETY RAILS. NO THROWING ANY ITEMS OUTSIDE OF THE BUS. NO FIREARMS.
ARE YOU FULLY LICENSED AND INSURED?

YES. BY LAW WE ARE REQUIRED TO BE LICENSED AND CARRY THE REQUIRED INSURANCE.
ARE PASSENGERS REQUIRED TO SIGN A WAIVER?

ALL PASSENGERS AGES 18 AND UP WILL BE REQUIRED TO SIGN A WAIVER WHEN BOARDING THE BUS. PASSENGERS WHO DO NOT AGREE TO SIGN A WAIVER WILL NOT BE ALLOWED TO TRAVEL ON THE BUS
WHERE IS THE PICK UP AND DROP OFF LOCATION?

PICK UP AND RETURN WILL BE AT 246 S. FRONT ST. RIGHT NEXT TO THE MLGW PARKING GARAGE. LOOK FOR THE BLACK BUS WITH "THE BUS" LOGO ON THE SIDE. PLEASE ARRIVE WITH YOUR GROUP AT LEAST 15 MINUTES BEFORE YOUR SCHEDULED RIDE. THE RIDES END ON TIME AS THERE MAY BE RIDES SCHEDULED AFTER YOURS. PLEASE BE ON TIME. https://goo.gl/maps/wwPitTERq757q6hQ6
CANCELLATION & WEATHER POLICY

ALL Riders ages 18 years and up will be required to sign a waiver before boarding. Passengers that do not sign waiver will NOT be allowed to ride. Cancellations can be made up to 24 hours before the ride begins with a $150 cancellation fee. Cancellations made on the same day of your scheduled ride will be subject to 50% of your total booking. No call no shows will not be eligible for any refunds. In the event of rain or any other inclement weather the ride may be rescheduled only. We regularly check the weather forecast for inclement weather. If at 1 HOUR before your scheduled ride begins, and the forecast shows inclement weather....or shows inclement weather during ANY period of your ride, we will have to postpone your ride. THE BUS is roofless and has electronics that cannot get wet. NO EXCEPTIONS!!! No refunds due to weather.